Terms & Conditions

Cancellation Policy: There are generally no refunds for our courses and programs.

Make-Up Policy:  If you are not able to complete the course by the deadline, reach out to us to request an extension for a fee. Illness, family emergencies, and so on, are not our responsibility but we will make every reasonable effort to accommodate your situation.

Completion Policy. In order to provide you with proof of having completed the CERPs and certificate requirements, you will need to complete all assignments and quizzes in their entirety. Should you become unable to complete a training you have started, the Make-Up Policy (above) will apply.